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How to Backup Zoho Emails?

  author
Leena Taylor Paul   
Updated: Backup • 7 Min Read

Summary: To backup Zoho emails, connect your Zoho Mail account via IMAP in an email client such as Thunderbird or Outlook using Zoho’s IMAP settings (imap.zoho.com, port 993, SSL). Sync all folders, then export the messages as MBOX or PST files. You can also use a dedicated IMAP backup tool that authenticates via Zoho’s app-specific password for automated exports.

Zoho Mail stores messages on Zoho’s servers. A local backup protects your email if the account is suspended, if you change providers, or if you need to comply with data retention requirements.

Manual Way to Backup Zoho Emails

Attention: This way you can only backup Zoho emails in EML format.

Well, that’s the caveat we were talking about. Zoho’s built-in e-mail save function offers you only one file format, namely EML. If you are familiar with this file format, you may know that the file format cannot be opened without a supported application.

Even if you backup Zoho emails and still can’t open the emails because of the file extension, all the efforts can be a waste. However, if you still want to go that route we have a full process for your ease.

Procedure for manually backing up Zoho Mails.

  • First you need to open the Zoho Mail and then login to the account
  • Now click on the setting option / icon
  • Click on import / export option
  • In the Export section, select the folder you want to export emails from
  • Now enable the option such as;
  • Select the time duration
  • Select the range of the data, means a particular time period
  • Now select alternately, Export all the emails from the folders
  • And finally click on export

This is how you can backup Zoho emails in the EML format.

However, if you are not satisfied with the manual process or the only file format it provides, you can opt for the second way as we have already told you that we will deploy you after the first way which is the manual way. Now let’s go the second way, or we can say the way that meets your expectations.

Alternative solution to backup Zoho Account Emails at Once

This solution can match your expectations as anything you can imagine to backup emails. Such as all the convenience, multiple file formats as save option, little process. This can do all things.

In this solution, you need to use an alternative application that makes everything easy. And give you so many benefits or functions, that you can use to backup Zoho emails more pleasantly.

And that application is 4n6 EmailBakup which provides a platform where you can protect emails from Zoho accounts in many files that can be easily opened. So before continuing with the process, we want to see the savings option that outperforms manual processes.

As opposed to the manual process EML file format, this application allows you to;

Backup Zoho account emails in,

Email Files: PST, MBOX and EML

Documents Files: Text, HTML, CSV and also PDF

Cloud Based Account: All the IMAP supported email service.

All of these storage options are provided with a single tab in the app. isn’t it amazing? Yes it is.

If you are using a desktop email client, you can select the Email Files to easily open the resulting ZOHO emails. However, if you are not set up with such an account, then you will have to choose:

Document Files and you can choose as PDF as this file format is easily accessible with any standard application.

The Email Service you can choose when you want to open emails from anywhere on any device. However, you will need an internet connection here.

Now that we’ve discussed the saving options, you need to know how to select that option in the tool. And for that you need to go through the process to backup Zoho emails. So take a look

Step-by-step guide on how to backup emails from Zoho account

  • At first, Download the Zoho backup tool by clicking on the link below.

  • Install the application by selecting the required location and then Run it
  • Click on Open then click to select Add account

click-add-account

  • Enter Zoho account email address and password, also enter IMAP address and then hit the Add button

add-account

Note: IMAP setting for Zoho email account is (imap.zoho.com)
  • Now in the left pane you will see all the Zoho mailboxes have started loading. You can take a preview of the emails by clicking on them.

take-preview

  • Click the Export tab and select the storage option you want as Email or Document Files for Local and Email Service for Cloud Computing. Here we take an example for PDF as the file format is easily accessible

select-pdf

  • Click the Browse button to select the location on your device to save files, and then click Save

browse-button

Your selected Zoho emails or folders will now be saved in your selected location.

In Conclusion

Zoho emails can be backed up at once both manually and alternatively. But the difference in both ways is that the manual function only allows you to backup Zoho emails only in EML format, but in the alternative method you can backup the emails in various file formats of your choice. Now it is your decision which direction you want to go, manual or Zoho Email backup tool.

Common Errors When Backing Up Zoho Emails

  • IMAP connection fails with authentication error: Zoho may require an app-specific password for third-party IMAP access. Generate one in Zoho Account Settings under Security and use it for the backup connection.
  • Only inbox downloads, other folders are missing: Zoho IMAP folders are not subscribed by default in many clients. In Thunderbird, right-click the account and subscribe to all available folders before starting the backup.
  • Backup tool shows “IMAP access disabled” error: IMAP access may be turned off in Zoho. Go to Zoho Mail Settings, then Mail Accounts, and enable IMAP access for the account.
  • Backup is incomplete for shared mailboxes: Shared Zoho mailboxes require separate IMAP credentials. Log in as the shared mailbox user and run a separate backup for each shared account.
Frequently Asked Questions

Q: What are the Zoho Mail IMAP settings for backup?
A: Incoming server: imap.zoho.com, port 993, SSL. For Zoho Workplace accounts the server may be imap.zoho.eu or imap.zoho.in depending on your data region.

Q: Does Zoho Mail support POP3 for backup?
A: Yes. Zoho supports POP3 (pop.zoho.com, port 995, SSL) as an alternative to IMAP. However, IMAP is preferred because it preserves folder structure.

Q: Can I backup Zoho Mail contacts and calendar too?
A: Yes. Export Zoho Contacts as VCF and Zoho Calendar as ICS from the respective sections in Zoho Mail settings.

Q: Is there a built-in export option in Zoho Mail?
A: Zoho Mail allows you to export individual folders as EML files through Settings, then Mail Accounts, then the Export option. This is useful for small targeted exports.

Q: Can I migrate Zoho Mail to Office 365 using the backup?
A: Yes. Export Zoho emails as EML or PST files and use Microsoft 365’s import service or a migration tool to upload them to the destination mailboxes.

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